Returns and Refunds
Return policy
If you are not satisfied with your purchase, you can return the products within 14 days of receipt, provided that they are unused, in their original packaging and in perfect condition.
Return Process
- Contact us at info@embellie.ch to obtain a return authorization.
- Ship items to the following address:
E'mbellie Boutique Store, Rue de l'Ancienne-Pointe 30, 1920 Martigny, Switzerland . - Keep proof of shipment.
Refunds
Once your return is received and inspected, we will refund you within 10 business days to the original method of payment, less shipping costs, unless the error is ours.
Exceptions
Some personalized or promotional items are not eligible for return unless defective.